Care D Plus Public & Social Communication Training
Care D Plus — การสื่อสารสาธารณะและสังคมในระบบสุขภาพ
Challenge
Over 90% of conflicts and complaints in healthcare settings stem from communication failure or inadequate crisis management
Our approach
Chulalongkorn University with the Ministry of Public Health developed the Care D+ (Team of the Heart) curriculum across 7 core units, training executives, staff, and health communication volunteers nationwide (10 November 2023 – 30 June 2024)
Impact
Elevated compassionate, understanding, and respectful communication among patients, families, and health professionals
10,000+ people
Public health personnel trained
Training for over 10,000 public health personnel nationwide in empathetic and understanding communication skills
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